Novus Fintech PTY LTD respect and protect the privacy of Users of our Services and visitors to our Website (https://www.novus-fintech.com).
Personal Information refers to information which may be used to reasonably identify Users of our Services. This includes names, addresses, dates of birth, gender, email addresses and telephone numbers. Personal Information may also include information we collect about User’s individual preferences;
Services include services provided and controlled by Novus Fintech, including but not limite.
User means a person who has acknowledged and agreed to our Terms and Conditions and has signed up to our Services by accessing and using our Website from time to time;
User Content includes all information and/or content that a User provides, posts and/or is otherwise obtained through the User accessing our Services;
We, Our, Us and similar terms means Novus Fintech and our related entities, as changeable from time to time;
Website means our Website (https://www.novus-fintech.com) and any other Website we may operate from time to time;
You means a User of our Services.
3. Governing Law
Novus Fintech respects your right to privacy and is committed to safeguarding the privacy of our Users and Website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Act) and ISO/IEC 27001:2013 (Information Security Management System) as amended from time to time.
6. Collection of Personal Information
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to when you log in to our Website or use our Services, when you provide information about your personal or business affairs, change your content or email preferences, provide financial or credit card information or communicate with our customer support.
- We collect the following information:
Personal Identification Information: Full name, date of birth, age, nationality, gender, photographs, phone number, home address and/or email.
Formal Identification Information: National identity card details, photographic identification details, and/or visa information.
Online identifiers: Geo-location tracking details, browser fingerprint, OS, browser name and version, and/or personal IP addresses.
Usage Data: Survey responses, information provided to our support team, public social networking posts, authentication data, security questions, user ID, click-stream data and other data collected via cookies and similar technologies.
Additionally, we may also collect any other information you provide while interacting with us or otherwise connect your contact list information on your device with your Account or establish an account connection between a social media platform
7. How do we collect your Personal Information?
We may collect Personal Information from you in a variety of ways, including when:
You interact with us electronically or in person;
You access our Website and/or Services; and
We provide our Services to you.
From time to time, we receive and store certain types of information automatically, such as whenever you interact with our Website or otherwise engage with our Services. This information does not necessarily reveal your identity directly but may include information about the specific device you are using, such as the hardware model, device ID, operating system version, web-browser software and your IP address or device identifier.
8. How do we collect your Personal Information?
Our primary purpose for collecting your Personal Information is to provide you with the best user experience and to improve our products and services by better understanding your needs as a User of our Services.
We may use your information in the following ways:
- To comply with national and international regulation:
We are required by law to comply with anti-money laundering and terrorist financing laws by identifying and verifying Users of our Services. The consequences of not processing your Personal Information for such purposes is the termination of your account as we cannot perform the Services in accordance with legal and regulatory requirements.
- To provide our Services:
We collect and use your Personal Information to provide you with information and updates regarding our Services.
- To engage in marketing activities:
Based on your communication preferences, we may deliver target marketing, send you marketing communications to inform you about our events or affiliated events, and provide you with promotional offers tailored to you.
Our direct marketing list may be operated by software and servers located overseas and your Personal Information may be sent overseas as part of our marketing.
We may also make you aware of new and additional products, services and opportunities available to you. You may opt-out of our marketing communications at any time.
9. How will we communicate with you?
Novus Fintech may contact you by a variety of methods, including but not limited to phone, email, SMS, mail, or via push notification.
We will ensure that any e-mail you are sent by us as direct marketing is compliant with the SPAM Act 2003 (Cth), ISO/IEC 27001: 2013 and has an option to “Unsubscribe” so you can remove yourself from any marketing. communications. To opt out of SMS communications, reply with "STOP". You can opt-out of marketing communications sent by push notifications by denying the relevant permission in your phone or tablet settings. However, this setting will prevent you from receiving other messages from us via push notifications. You may also choose not to receive marketing materials from us using our contact details set out below.
We will also send communications requested or necessary to send to our Users containing information about material changes or developments to the operation of the Website or Services, as well as other communications you request from us. You cannot opt out of receiving these notifications, but you can adjust the medium and format in which you receive these notifications.
10. Third Party Disclosure
For third parties who help us analyze the information we collect so that we can manage, support, improve or grow our business and the services we provide. granted to you; or
To any other person with your consent (express or implied).
From time to time, we may need to disclose personal information in order to comply with a legal request such as a law, regulation, court order, to appear in court during legal proceedings or as required by law enforcement.
We may use your personal information to protect the copyright, trademark, legal rights, property or safety of Novus Fintech, Novus Fintech's customers or third parties.
Information that we collect from time to time may be stored, processed or transferred between parties in different countries.
If there is a contractual change in our business or the sale or transfer of business assets, we reserve the right to transfer, to the extent permitted by law, our user database, along with any personal and non-personal information contained in such databases. Information may be disclosed for a potential purpose under an agreement to maintain confidentiality. We will endeavor to disclose information only in good faith and when required by any of the above circumstances.
11. Security of your Personal Information
Novus Fintech is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure of your Personal Information, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
We cannot guarantee the security of any information that you transmit to us or receive from us. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins. Novus Fintech cannot guarantee that loss, misuse, unauthorised acquisition, or alteration of your data will not occur, and we will not be liable to Users for any such occurrences.
12. Retention of your Personal Information
After you have terminated your use of our Services, we reserve the right to maintain your Personal Information as part of our standard back-up procedures in an aggregated format.
13. Complaints about Privacy
We take complaints about privacy seriously. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to firstname.lastname@example.org.. As we take complaints seriously, we will respond as soon as possible after receiving written notice of your complaint.
15. Cookies and Third Party Sites
When you visit our Website or use our Services:
When you visit our Website (https://www.novus-fintech.com) we may collect certain information such as your browser type, operating system, website visited immediately before coming to our Website etc. This information is used in an aggregate manner to analyse how people use our Website such that we can improve our Services.
- Third Party Sites
Our Website may from time to time have links to other Websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Novus Fintech is not responsible for the Privacy Practices of other such websites. We encourage our Users to be aware, when they leave our Website, to read the Privacy statements or each and every Website that collects personal identifiable information.
16. Contact Us
If you have any enquiry regarding our Policies and Procedures surrounding personal information, feel free to contact us by email at email@example.com